COVID-19 Resources



Resources for SMC Residents

The Office of Community Affairs promises to continue to proudly serve its community members to the best of our ability through this pandemic. We want to ensure that residents still have easy access to important and updated information. Below is a list of some resources and materials that we hope our community can use to get through this difficult time.

COVID-19 Resources and Services

The information below is not intended as a comprehensive list. We will update the information regularly, so please check back. **Resources with an asterisk next to it are available to all residents, regardless of immigration status.**

Coronavirus Aid, Relief, & Economic Security (CARES) Act

Information and resources about the federal CARES act.

  • The U.S. House of Representatives Families First Coronavirus Constituent Service Resource Toolkit will help you understand all the benefits that are available to you and your community and how to use them.

  • The U.S. Chamber has created resources to help small businesses, non-profits, independent contractors, and gig economy workers.

  • Consumer Financial Protection Bureau is committed to providing up to date information and resources.

  • **National Immigration Law Center is providing consumers with up-to-date information and resources to protect and manage their finances during this difficult time as the situation evolves. They have resources to help walk through protecting your finances, mortgage assistance, student loans, avoiding scams, as well as resource for service members, parents and kids, and small businesses.

Education & Childcare Resources

With schools and daycares closed, here's a list of resources and materials to help your children continue to grow and learn.

  • **San Mateo 4C's Child Care Coordinating Council is here to help all families, children, and early care and education providers.

  • **San Mateo County Office of Education has assembled resources for administrators and educators on COVID-19 and distance learning as well as tips for parents.

  • Computers with Causes is accepting applications for gift computer requests. check out the link for more information and eligibility criteria.

  • **One Simple Wish is a dedicated resource for all impacted by foster care. If a foster youth has aged out of the system, they can request a laptop for remote learning. If a foster youth has aged out and would like to request assistance with essentials like food, gas cards and other items, please email them at .

  • **SMC Office of Diversity & Equity has created a list of educational and relaxing resources for children, families, and individuals that includes virtual tours of aquariums & museums, online learning programs, free libraries, and more!

  • **Amazing Educational Resources has created a list of various educational resources and entertainment for all levels of education, resources for teachers, and more.

  • **GoPeer offers free tutoring from vetted college students who attend top-tier universities for K-12 students.

  • The On It Foundation provides free computers, computer training and Internet to low-income families with students in grades K-12.

  • **MIND Research Institute is offering no cost access to a free math instructional program for students in grades K-8.

  • **Everyone On connects residents to low-cost home internet service, affordable computers and tablets, and digital literacy training. Residents can search its website to find low-cost offers in their area.

  • **Activity Hero offers free live online classes offered by teachers all over the world ranging from art, music, medicine, science, crafts and more. See a complete list of live online classes, including courses that charge a small fee to support instructors.

  • **Latino Leaders Network has this curriculum guide that is shaped around the individual stories of 14 Latino leaders in Latino Leaders Speak: Personal Stories of Struggle and Triumph, providing secondary and early college educators as well as parents, with literacy and civic action extension activities that better serve Latino students. Learning activities are organized around real world, global competencies that encourage all students to investigate the world, communicate effectively, recognize perspectives, and take action.

Employee (& worker's rights info) & Unemployment Resources

In need of employment or unemployment assistance during this time? Find resources below that can help.

Eviction Information & Assistance

Connect with these organizations for additional housing services during this time.

Financial Resources

Needing a little extra financial assistance during this hardship? Find local resources below to help you and your family. Also, connect with your local auto, school, or business loan provider about relief programs they may be offering at this time.

  • **Emergency Financial Assistance programs at the Core Service Agencies provides rent and utility assistance, transportation assistance, food programs, etc.

  • **FEMA is now accepting applications for funeral assistance and reimbursement through its COVID-19 Funeral Assistance Helpline. Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA will provide financial assistance for COVID-19-related funeral expenses incurred after January 20, 2020. Assistance is limited to a maximum of $9,000 per funeral; the death certificate must indicate the death was attributed to COVID-19. To begin the application process, individuals can call FEMA’s COVID-19 Funeral Assistance Helpline at 844-684-6333.

    **The Black Alliance for Just Immigration (BAJI) will use this needs assessment form to assess the needs of low-income and working class people of the Black Diaspora impacted by COVID-19. Our goal is to connect those in need with helpful resources such as one-time direct cash assistance, food and toiletries distribution, and referrals. In sharing these resources, we prioritize Black migrants, refugees, and asylum seekers, including undocumented migrants. We also give priority to people living at the intersections of marginalized identities, including people who are LGBTQIA+, living with disabilities or illness, and/or immunocompromised.

  • **Arts and Culture Leaders of Color Emergency Fund is intended to help those pursuing careers as artists or arts administrators whose income has been directly impacted by the COVID-19 pandemic. This fund is for those who self-identify as BIPOC (Black, Indigenous, People of Color). If you fit this description and you are in need of short-term, immediate financial assistance ($200), please click the link.

  • **National Domestic Workers Alliance has the Coronavirus Care Fund to provide emergency assistance for home care workers, nannies and house cleaners to support them in staying safe and staying home to slow the spread of the coronavirus, and to care for themselves and their families. Please note - the fund is limited to NDWA members at this time.

  • **Mission Asset Fund is accepting applications for the Immigrant Families Fund, which will provide emergency financial relief ($500) to immigrant families who are being left behind by the government’s response. Click the link for more info.

  • **One Fair Wage is providing cash assistance through an emergency fund to restaurant workers, car service drivers, delivery workers, personal service workers and more who need assistance during the COVID-19 crisis. To apply online, click here.

  • **Restaurant Workers' Community Foundation has created a COVID-19 Relief Fund. Individuals seeking RWCF’s direct assistance should go to the Southern Smoke Application Form to submit their information and needs. Southern Smoke is a nonprofit 501c3 charitable foundation. The Emergency Relief Program provides emergency funding to those employed by or own restaurants or bars or are employed by a restaurant or bar supplier that are faced unforeseen expenses that cannot or will not be covered by insurance. As for undocumented workers, official payroll documentation for each applicant is required. As long as you are receiving paychecks and can provide a W2, you are eligible.

  • **CORE (Children of Restaurant Employees) is dedicated to serving food and beverage service employees with children, who are faced with a health crisis or a natural disaster and are in need of support and in need of help. If you are a food & beverage service employee diagnosed with COVID-19, please apply here for financial assistance. You can also apply in the event a family member within your home is diagnosed and the household is placed under quarantine.

  • **Root and Rebound will be providing support to formerly-incarcerated and system-impacted Californians in financial need, offering gift cards for up to $100 to support communities in dire need of basic necessities. You can apply here.

Food Pantries and Meal Assistance

Information about local food pantries, school meals, and grocery delivery services.

  • **San Mateo County Grocery & Meal Distribution Location guide available in English and Chinese and Spanish. Our log contains a list of food site locations in San Mateo County, organized by County region (North, Coast, Central, and South).

  • **San Mateo County School Closure Meal Sites Find your school in San Mateo County and information on meal distribution and pickup times for students. Any child or family with children 18 and under may pick up meals for the children during Covid-19 (coronavirus) school closures at the locations found on the link provided.

  • **Second Harvest Food Bank offers food at various locations throughout San Mateo County listed on their webpage. Call 1-800-984-3663 or text GETFOOD to 408-455-5181.

  • Full Cart offers emergency food assistance to those affected by COVID-19. Apply here!

  • **St. Vincent de Paul offers food and hygiene bags at locations in San Mateo, South San Francisco, Menlo Park, & Redwood City.

Health (Mental & Physical) Services

San Mateo County has an array of resources and services for all health-related needs.

Mental Health and Well-being resources

Homelessness Services

Connect with these organizations for assistance and services for our homeless community.

  • **CORE Safety Net Services Agencies provide various services throughout San Mateo County including referrals to homeless shelters, rent and utility assistance, food programs, etc.

  • **St. Vincent de Paul offers food and hygiene bags at locations in San Mateo, South San Francisco, Menlo Park, & Redwood City.

  • **Hand wash locations 20 portable handwashing stations have been set-up throughout Redwood City for our most vulnerable community members.

Housing, Rental & Mortgage Assistance

Connect with these organizations for additional housing services during this time. Also connect with your local mortgage lender about relief programs they may be offering at this time.

  • Governor Gavin Newsom Announces Major Financial Relief Package The State of California is working to soften the financial impact of COVID-19 on residents who are struggling to pay their mortgage and bills. Citigroup, JP Morgan Chase, US Bank, Wells Fargo, and nearly 200 state-chartered banks, credit unions, and servicers have committed to providing relief for consumers and homeowners in California. Click here for more information on housing and rental assistance from the state.

  • **San Mateo County Emergency Rental Assistance Program San Mateo County is working with the State of California to provide emergency rental assistance to San Mateo County residents who have experienced a financial hardship due to COVID-19 and have been unable to pay their rent and/or utilities. Find information in English, Spanish, Chinese, and Tagalog!

  • Consumer Financial Protection Bureau has put together information on mortgage and housing assistance, what to do now, and what your options are for mortgage and rent payment relief.

  • **CORES Safety Net Services Agencies provide various services throughout San Mateo County including referrals to homeless shelters, rent and utility assistance, food programs, etc.

  • San Mateo County Board of Supervisors adopted an Emergency Residential Rent Increase Regulation which places a temporary Countywide moratorium on rent increases on certain existing residential tenancies due to the COVID-19 pandemic.

  • **Housing Industry Foundation's Emergency Housing Fund offers community members threatened by homelessness and interested in applying the opportunity to apply for an emergency grant, and will be required to demonstrate need and ability to utilize our emergency housing grants for sustained stability up to $2,500.

  • **Together We Rise is assisting foster youth that are staying at a college dorm room that is closed due to the coronavirus and they will provide or help find housing during this transition.

Immigration Updates & Legal Assistance

Navigating the US Immigration system is challenging, but doing so with a world crisis like COVID-19 can make it even more so. Below is up-to-date information from USCIS and local Legal Service Providers

  • **Immigration Legal Service Providers - please call the organization prior to visiting their office as many organizations have moved to online and phone consults.

  • USCIS COVID-19 Updates can be found at the link which includes information about rescheduling appointments, processing current applications, and local office closures.

  • **USCIS Public Charge Updates provides information as it relates to COVID-19 and how seeking medical services and treatment will NOT deem an individual as a public charge. Our office also hosted a live virtual conversation on April 9th with Immigrant Legal Resource Center (ILRC) about Public Charge During COVID-19. To see a recording of our presentation click here.

  • **Bay Area Legal Aid's Youth Justice Project gives legal advice and represents young people between the ages of 14 to 25 for FREE. They have also put together a COVID-19 resource page for youth looking to get information and assistance with homelessness, foster care, guardianship, school, medical, public benefits and more. Call the Youth Legal Hotline: (510) 250-5277.

  • **Informed Immigrant has put together resources and information to assist those who are facing deportation or are in detention.

  • **Immigrant's Rising has also created Tangible Support for Undocumented Communities During COVID-19.

Report Price Gouging

SMC District Attorney's Office has put together information about how to report price gouging during COVID-19.

  • The Governor issued a proclamation of a state of emergency to deal with the novel coronavirus or COVID-19 on March 4, 2020. Price gouging, as defined in Penal Code section 396, is illegal after such a proclamation or declaration. A person who would like to report an incident of price gouging in San Mateo County should contact the District Attorney’s Office by calling (650) 363-4403 or complete the Price Gouging Incident Report.

Small Business Resources

Below is a list of resources aimed to assist small businesses locally and statewide..

Utility Assistance & Resources

Connect with these organizations for additional utility resources and assistance.

  • PG&E has implemented a series of billing and service modifications to support customers who have been impacted by the pandemic like 1) Suspending service disconnections for non-payment and waiving security deposits, 2) Implementing flexible payment plan options, and 3) Providing additional support for low-income and medical baseline customers. Go to to learn more about our support for customers during these difficult times and visit the site to learn about energy-saving tips and resources

  • Comcast is helping to ensure people stay connected to the Internet as more schools suspend classes and companies encourage employees to work from home due to COVID-19, Comcast has made Xfinity Wifi free to all, paused its data plans, stopped disconnecting internet services or assessing late fees, and lowered costs for new customers.

  • Charter Communications is offering free access to Spectrum Broadband and Wi-Fi for 60 days for new K-12 and college student households and more.

Volunteer & Donating Opportunities

If you'd like to donate your time or other resources, please connect with the organizations below!

  • San Mateo County Strong On March 24, 2020 the San Mateo County Board of Supervisors approved $3,000,000 in emergency funding to support those most impacted in San Mateo County in partnership with the Silicon Valley Community Foundation. Residents from San Mateo County and beyond can join the County’s relief effort and make directed donations that will specifically benefit San Mateo County residents, small businesses and non-profits. Click the link for more information!

  • The Red Cross is facing a blood shortage and looking for healthy volunteers to donate today!

  • CA Disaster Healthcare Volunteers Needed! Healthcare providers with an active license, public health professionals, or members of a medical disaster response team in California can volunteer for the current COVID-19 response.

  • San Mateo County COVID-19 Volunteers Needed During the COVID-19 pandemic, San Mateo County may need volunteers to help serve vulnerable members of our community. In light of the guidance we’ve received from health officials, we’re focused on volunteers aged 60 and under. Click here to sign up to volunteer!

  • Second Harvest Food Bank There are a number of volunteer opportunities for individuals and groups of five or more people. At this time we do not recommend that seniors (65+) or anyone with a chronic health condition volunteer.

Vaccine Info

Update from San Mateo County Health

Receive Notification When You Are Eligible

While COVID-19 vaccine supply remains limited, you can sign up for the County’s notification tool to receive notification when the State makes you eligible and information about how you may get an appointment.

This notification system is meant as an interim strategy as the State of California assembles a statewide COVID-19 vaccine notification system called MyTurn, which will offer online appointment scheduling for our area soon.

Who's Being Vaccinated Currently?

Moderna clinics are open to residents 18+. Pfizer clinics are open residents 16+. Minors must be accompanied by a parent or guardian or bring a signed copy of the vaccination consent form.

See a list of county-operated and partner vaccine clinics, with times and locations, here.

Most San Mateo County residents will receive the vaccine from their primary care provider. Contact your health care provider for the most accurate and up to date information about when and how you can expect to receive the COVID-19 vaccine.

County Funding for Undocumented Residents & Additional Resources for Immigrants

The San Mateo County Immigrant Relief Fund provides financial support to immigrant families left out of the federal government's relief efforts. Click the link to find out more and how to apply! 

Immigrant's Rising has also created Tangible Support for Undocumented Communities During COVID-19.

The State of California put together a COVID-19 Resource Page for California residents as well as a COVID-19 California Immigrant Guide (available in SpanishTraditional ChineseSimplified ChineseKoreanTagalog, and Vietnamese)They've also developed a multi-lingual call line flyer with various langauges available to get help with local services and to answer COVID-19 related questions - found here!

COVID-19 Info
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